Laborer/Mover
Responsibility of Laborer/Mover
The responsibility of the mover is important to the complete outcome of the entire move. Being a great mover solely depends on the attitude and time management of the mover while on the job. Remember, there never is a PROBLEM so never use that word.
Take the time to do it properly the first time.
Positivity and friendliness at all times.
- The laborer/movers responsibility to ensure the best move is as follows
- Arrive on time and dressed appropriately
- Clock in on time
- Check with manager on duty to get details of day
- Assist your driver in preparation for your move
- Assist your driver in the Pre-Job Inspection Report
- Be the spotter when driver is in reverse at all times and stay in the driver’s side mirror
- Act as navigator for driver
- On arrival to job location
- Greet the customer all together and with full names
- Ask the customer if you can get started while the driver does the paperwork
- Use wardrobe boxes as needed and remember it’s your job to fill them and unload them
- While taking apart furniture, use tote in tool box to hold any loose pieces such as screws, nuts, bolts, etc. Use bags as needed and keep hardware with furniture piece
- Practice slow careful moving of furniture to ensure no damage to walls, floors or furniture
- Always keep your elbows in at your sides and watch your knuckles through doorways
- If the piece is bigger than a side chair, use two people (practice smarter not harder)
- Use equipment available to you to ensure proper moving to prevent damage or injury
- Keep your back straight and practice proper squats while lifting
- Let customer know if a piece is damaged before you move it
- Let customer and office know if a piece is damaged by House To Home Moving
- Never leave a piece on the lift gate unattended
- Never stack boxes higher than the top of the hand truck
- Keep in communication with the stacker inside the back of the truck to ensure the right pieces come to him at the right time
- Never stack the 4-wheel dolly so it is unbalanced and unsafe
- Always be at hand to help the stacker
- On arrival to job destination
- Do a walk through with the customer in the new home to determine where the furniture and boxes go
- Work with the person unloading the truck to ensure safety and time efficiency
- Practice safe moving as described above
- Use care and patience while putting furniture back together
- Help fold furniture pads as they are removed from pieces to ensure all equipment stays neat and ready for the next move
- Unload wardrobe boxes in correct order and in correct closets
- Walk through home with customer when all furniture and boxes are out of truck to determine if everything was put in the proper place
- Help customer rearrange any furniture or boxes
- Remove stretch-wrap from all furniture and place in the truck to take back to the shop
- Check twice to make sure truck is empty
- Check twice to ensure all equipment is back on the truck before leaving
- Leave a House to Home Moving magnet on refrigerator
- Leave business cards with office if you’re on a senior apartment, storage, or apartment move
- On arrival back at the shop
- Make sure all trash is disposed of properly
- Sweep out back of truck
- Assist driver in Post-Job Inspection Report
- If in a rental truck and it is being returned, empty truck completely of all equipment
- Help gas up truck if necessary
- Review schedule for the rest of the week
- Check with manager on duty to make sure all job requirements are done for the day
- Clock out